Activate the request control on Teams

Often I do remote sessions where I need to request control over the other person PC. However, the Microsoft Teams has this option is deactivated by default. That can make this meeting to take longer and in the next blog post, I’ll let you know on how to activate this option on Microsoft Teams.

If you’re looking to configure this option just for some specific users instead of all organization, check the next blog post:

  1. Open the Microsft Teams Admin center – https://admin.teams.microsoft.com/
  2. Click on Meetings > Meeting Policies
  3. Select the Global (Org-wide default)
  4. Go to the section Content Sharing
  5. Activate the option Allow an external participant to give or request control

Now the external users can request control on teams when your user’s are doing a meeting sessions. Note that in order to take control over the desktop, your users need to accept it. The option immediately above can be also useful inside an organization.

4 Comments

  1. Golan Edri said:

    Hello David,
    Thanks for the article, I am not sure if this ability already available by Teams , even the policy describes that the federated users can ask for request control , in my case, the meeting organizer can’t ask for request since the control button is greyed out for federated companies.

    For anonymous users this feature works as expected.

    Any advanced,

    Thanks,
    Golan,

    July 30, 2019
    Reply
    • David Ramalho said:

      Hi Golan,

      If this option and the one immediately above are activated, I don’t see a reason so you cannot request control on both. This is something that happened to me and activating this option made the trick.

      Thanks for the note.

      My best,
      David

      July 31, 2019
      Reply

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